Privacy Policy

This Privacy Policy describes how Vitalsmyle ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vitalsmyle.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

• Contact details including your name, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with the Services, including processing payments, fulfilling orders, and facilitating shipping and returns.
• Marketing and Advertising: We may use your personal information to send marketing communications, promotional materials, and tailored advertisements.
• Security and Fraud Prevention: We use your personal information to detect and investigate fraudulent or illegal activity.
• Service Improvement: We use your personal information to enhance customer support and improve our Services.

Cookies
We use Cookies on our Site to enhance your experience and gather Usage Data. You may manage or block Cookies through your browser settings, but doing so may affect your ability to access certain features of the Site. For details on Cookies related to Shopify, visit Shopify's Cookie Policy.

How We Disclose Personal Information
We may disclose your personal information to third parties, including:

• Vendors and service providers that help us operate our Site (e.g., payment processors, fulfillment services).
• Business and marketing partners for advertising purposes.
• Affiliates for internal business purposes.

Your Rights
Depending on your location, you may have rights such as:

• Right to Access/Know: Request access to the personal information we hold about you.
• Right to Delete: Request the deletion of your personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-out of Sales/Sharing of Information: Opt-out of the sale or sharing of your personal information for marketing purposes.

You may exercise these rights by contacting us at info@vitalsmyle.com.

Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

Security and Retention of Your Information
We use appropriate security measures to protect your information, but no system is completely secure. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy.

International Users
Your personal information may be transferred, stored, and processed outside your country of residence. We use recognized transfer mechanisms like Standard Contractual Clauses to ensure data protection.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@vitalsmyle.com.