Do you ship worldwide & how much does shipping cost?

Yes – we ship worldwide! We offer customers free USA and International Shipping with tracking. There is NO shipping cost and NO sales tax. Hurray!

Shipping Process

Once you place your order, we begin processing it immediately, so we are unable to make any changes to an order after it has been placed. You will only be charged for the items that are shipped, along with any applicable shipping and tax rates.

Once your order has shipped, you will receive a Shipping Confirmation email.

Please note, we only ship during business days and do not ship on Saturdays, Sundays, or holidays.

Our fulfillment process typically takes between 1-5 working days. However, some items may take longer, especially around major holidays (up to 10 days) or if your order includes popular items experiencing stock availability issues. Orders are shipped as soon as stock availability is confirmed.

For orders containing multiple items, products may be shipped separately and received on different dates due to differences in our manufacturing partners' locations.

Deliveries

Once your order is shipped, estimated delivery times vary depending on your country or region. While we strive to provide accurate delivery estimates, specific dates are not guaranteed.

Below are estimated delivery times by region:

• United States: 5-18+ business days
• Canada: 7-18+ business days
• United Kingdom: 7-21 business days
• Australia: 5-14 business days
• Europe: 7-21+ business days (varies widely by importing country)

Please note: These timeframes are estimates based on business/working days. We will do our best to ensure timely delivery, but we cannot be held responsible for delays due to circumstances beyond our control, such as postal or customs clearance procedures, holidays, severe weather, labor disputes, or other unforeseen events.

(If you need faster shipping, feel free to contact us at info@vitalsmyle.com for additional shipping options.)

Duties, Taxes, and Other Fees

International shipments may be subject to import taxes, duties, and/or customs clearance fees, which are levied once a shipment reaches the recipient's country. These fees are the sole responsibility of the recipient, and we have no control over them nor can we predict their amount. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred.

Customs policies vary widely by country, so we recommend contacting your local customs office if you have any questions regarding import taxes or duties.

Wrong Address/Unsuccessful Attempts Disclaimer

It is the buyer’s responsibility to ensure that the shipping address entered is correct before placing an order. We begin processing orders immediately, so most of the time, we are unable to make changes after an order has been placed. We are not responsible for incorrect addresses resulting in failed deliveries. In such cases, buyers must reorder the product and assume full responsibility for the error.

Additionally, we are not responsible if a customer fails to accept or retrieve their order due to a no-answer or unsuccessful delivery attempt, as documented by the courier company. Buyers must reorder the product and ensure they are available to receive it.