Frequently Asked Questions
Where can I find my Track and Trace code?
On this page CLICK HERE you can track your package by entering your email address and order number. Follow the instructions on this page to track your order. For a faster response email us at info@solfura.com
What are the shipping costs?
We will bear the shipping costs of the order.*
Shipping is absolutely free TODAY! woohoo!
When can I expect my order?
We aim to ship your product within 1-2 working days! FREE Usually, the target delivery time of a product in stock within the USA UK CANADA AUSTRALIA is 5-12 working days. This is an estimated delivery time and will only be determined when the product has actually been shipped. The delivery time may differ depending on circumstances. Examples corona related, delays at postal suppliers.
Can I change my order?
Yes only within 2 hours of placing your order as we process and dispatch orders at a fast pace
Where is my order confirmation?
This will be automatically sent to your email address when you place an order. If you have not received your order confirmation within 24 hours, please contact us info@solfura.com in case there is a problem with your order. Please check your mailbox's spam or junk folder before contacting us, in case the order confirmation was redirected there.
How do I cancel my order??
YOU MUST DO SO WITHIN 1 HOUR OF PLACING YOUR ORDER
There is only a short time between the time you place your order and the time we start processing it. If you contact us immediately after ordering at : Info@solfura.com, we may be able to cancel your order before it has been processed. If not, we will ship your order and you can return it to us upon receipt if you wish.
FOR ALL OTHER QUESTIONS SIMPLY EMAIL US AT info@solfura.com
On this page CLICK HERE you can track your package by entering your email address and order number. Follow the instructions on this page to track your order. For a faster response email us at info@solfura.com
What are the shipping costs?
We will bear the shipping costs of the order.*
Shipping is absolutely free TODAY! woohoo!
When can I expect my order?
We aim to ship your product within 1-2 working days! FREE Usually, the target delivery time of a product in stock within the USA UK CANADA AUSTRALIA is 5-12 working days. This is an estimated delivery time and will only be determined when the product has actually been shipped. The delivery time may differ depending on circumstances. Examples corona related, delays at postal suppliers.
Can I change my order?
Yes only within 2 hours of placing your order as we process and dispatch orders at a fast pace
Where is my order confirmation?
This will be automatically sent to your email address when you place an order. If you have not received your order confirmation within 24 hours, please contact us info@solfura.com in case there is a problem with your order. Please check your mailbox's spam or junk folder before contacting us, in case the order confirmation was redirected there.
How do I cancel my order??
YOU MUST DO SO WITHIN 1 HOUR OF PLACING YOUR ORDER
There is only a short time between the time you place your order and the time we start processing it. If you contact us immediately after ordering at : Info@solfura.com, we may be able to cancel your order before it has been processed. If not, we will ship your order and you can return it to us upon receipt if you wish.
FOR ALL OTHER QUESTIONS SIMPLY EMAIL US AT info@solfura.com
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